Northeast DuPage Family and Youth Services (NEDFYS) is a community-based nonprofit organization dedicated to providing high-quality, accessible mental health and social services to underserved residents of DuPage County.  In partnership with the Addison Police Department, NEDFYS places a dedicated Police Social Worker directly within the department to provide immediate and ongoing support for individuals and families in crisis.

Police-Based Social Work Services include (but are not limited to):

24/7 On-Call Crisis Intervention:

Support for youth and adult mental health emergencies, domestic violence incidents, family conflict, juvenile cases, traumatic events and deaths, violent crime victims, substance use/overdoses, individuals with physical, mental, or developmental disabilities, and senior citizens.

Domestic Violence Follow-Up:

Immediate and ongoing support for victims and children affected by domestic violence.

Crisis Intervention Follow-Up:

Follow-up services for individuals and families who have experienced a mental health or other type of crisis.

Counseling Services:

Short-Term Counseling available at the Addison Police Department.

Long-Term Counseling (individual, family, and group) available at our main offices:

  • 777 Army Trail Blvd, Addison, IL 60101
  • 255 East Lake Street, Bloomingdale, IL 60108

To begin the intake process for long-term counseling, please call (630) 693-7934.

Case Management:

Assessment of needs, care coordination, and referrals to resources such as food, clothing, financial assistance, legal aid, and more. The police social worker helps connect individuals to the services they need.

Youth Crisis Intervention Services:

NEDFYS provides 24/7 customized crisis intervention for youth ages 11–17 in DuPage County.

Learn more about Minors Requiring Authoritative Intervention (MRAI) here:

https://www.nedfys.org/crisis-intervention-services

All services are free and confidential. Spanish-speaking services are also available. 

To schedule an appointment with our Addison Police Social Worker, please call (630) 543-3080 ext. 7990.

To schedule an appointment with NEDFYS to learn more about their programs and counseling services, please call (630) 693-7934.  For more information on Northeast DuPage Family and Youth Services (NEDFYS), visit them at https://www.nedfys.org/

Northeast DuPage Family and Youth Services
Free counseling and referrals for residents of Addison,  Bensenville and Itasca
(630) 693-7934
Addison Police Department Non-Emergency (630) 543-3080
Addison Township
Food pantry hours: Wednesday 9:30 - 11:30 A.M.
(630) 530-8161
DuPAGE PADS
Emergency shelter - various locations
(630) 682-3846
Family Shelter Service
Domestic violence services
(630) 469-5650
People's Resource Center
Emergency food 
(630) 682-5402
DuPage County Community Services
County-wide information and referral services
(630) 407-6500
DuPage County Crisis Line
Assistance for mental health emergencies
(630) 627-1700
Prairie State Legal Services
Free legal services for low-income persons and senior   citizens with serious civil legal issues
(800) 690-2130
Illinois Department of Human Services
Villa Park office
(630) 530-1120
World Relief DuPage
Immigration information and services
(630) 462-7566