To better serve our customers, we now have a new phone number where you can check your balance and pay your bill 24 hours per day @ 866-752-3046.
Our office hours are 7:30am to 4:30pm Monday thru Friday@ 322 Broadway Hartsville, TN 37074
615-374-3484
Welcome to the Hartsville/Trousdale Water & Sewer Department Our offices are located behind the Administration Building at 322 Broadway in Hartsville, TN. We are currently serving over 3,000 customers within our county and enjoy our home right off the Cumberland River.
In addition to serving our local customers, we also act as a water supplier to surrounding utility districts. Our county is constantly growing. Along with our population growth, our water and sewer infrastructures must continue to be evaluated to keep up with our demands. With our staff of 20 employees, we also work closely with mid-state engineers and contractors to keep our equipment up to date to meet state and federal regulations.
Below are the forms needed to open an account with us. There is also a form to set up bank drafts for your payments.
HARTSVILLE/TROUSDALE WATER & SEWER does not discriminate based on race, color or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d). With regard to all aspects of this contract, contractor/consultant certifies and warrants it will comply with this policy.
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Website Data Collection Compliance Policy
This Data Collection Compliance Policy outlines how our website collects, uses, and protects personal information from users. It ensures that data collection practices comp -
Customer Contract
Please fill out to receive water services - Developer Agreement
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Rates & Fees
Rates & Fees updated 2022 -
Bank Draft Agreement
Fillable Form to print out and bring to Water Office to have your monthly bill automatically drafted from your bank account


