Contact Us
Operations Supervisor
Michael Boutote
- Contact methods
- 860.945.5299
- [email protected]
Controller
Michele Cyr
- Contact methods
- 860.945.5299
- [email protected]
Administrative Assistant
Jennifer Monroe
- Contact methods
- 860.945.5299
- [email protected]
Bookkeeper I
Karen Perry-Jones
- Contact methods
- 860.945.5299
- [email protected]
General Email
General Information
The Watertown Water and Sewer Authority services approximately 4,500 customers. Our Administration staff is responsible for customer service, billing, collections, scheduling, budget and all administrative duties. Operations is tasked with annual hydrant flushing & repairs, water & sewer pipe repairs, water & sewer inspections, weekly water compliance samples, inspection & testing of backflow prevention devices, and CBYD (Call Before You Dig) tickets.
Responsibilities of this department include:
- 70 miles of water main
- 3 water booster stations
- 2 water storage tanks
- 650 hydrants
- 60 miles of sanitary sewer pipes
- 7 sewer lift stations
- 2,000 manholes
Hours
| Mon | 8:30 am - 4:30 pm |
|---|---|
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
| Sun | Closed |
After hours, weekends, holiday emergencies:
Call Watertown Police Department 860-945-5200